This means you can exchange several messages with your users within the 24-hour window.Ĭonversations with customers differ from business to business. So, you are charged once for a 24-hour conversation with your customer. Let's delve deeper into how this model of pricing works. So now, you are no longer charged for individual notifications but entire conversations. But since February 2022 WhatsApp Business API price has been based on conversations. Till the beginning of the year, WhatsApp Business API charged for each notification. The pricing of the WhatsApp Business platform has been evolving over time. Breakdown of WhatsApp Business API Pricing Keep reading to know how exactly this works. To sum it up, both WhatsApp and your Business Solution Provider will charge you for using WhatsApp API. Some providers like DelightChat helps you get access to WhatsApp API at no additional cost. This is a pretty common practice among many solution providers. It is not unlikely that solution providers charge a fee for setting up, along with some additional cost per message.
These Business Solution Providers are charged by WhatsApp Business and they, in turn, charge you for the service, inclusive of an additional fee of their own. For starters, did you know that WhatsApp does not give you, the end-user direct access to their API? That’s right, you will have to go through a WhatsApp Business Solution Provider to get a WhatsApp API account.
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